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The Safety Straight Talk Series: The Biological Basis of Complacency
Complacency is often attributed to an employee’s mental or emotional state, so the advice for tackling it often revolves around reminding employees to think about what they’re doing or creating a better safety culture so employees won’t take any shortcuts to begin with. It’s advice that relies heavily on fixing employees’ sense of responsibility and attention to details. This presentation reviews the neurological process that leads to complacency, shares the results of a survey of OSH professionals on the scope of complacency in their organizations, and reveals what OSH professionals say has actually worked for them in reducing the prevalence of complacency in their organization.
- 5/18/21: 3:00 PM - 4:00 PM