- Features | November 2, 2015
Managing is Leading: Find and Develop Your Personal Leadership Style
The highest functioning form of management is leadership. But there is an ineﬃciency in today’s market – not enough people know how to manage and lead. Too many managers look at only the bottom line, rather than the correct process you need to successfully get to that bottom line. Utilizing the right process in a forward-thinking way is true leadership. That’s what really separates the “great” from the merely “good.”
1. COMMUNICATE AND CLARIFY EXPECTATIONS
- The work to be done. Explain the quality standards and set a deadline for each task.
- How the job fits into the total picture and why it is important.
- Define the performance factors, e.g., quality; quantity; job budgets; safety, and material and equipment control; and customer relations.
- How and when performance will be measured. It may be through quantitative measures or a series of statements describing satisfactory performance.
- How performance will be rewarded, e.g., a pay for performance system.
2. LET EMPLOYEES KNOW WHERE THEY STAND
3. ESTABLISH A SOUND COMMUNICATIONS NETWORK
Effective leadership requires a network of communication that is both company and employee centered. An approach to communication that goes beyond basic job information can accomplish several things. It promotes a sense of identification, a feeling of being a key member of the team. This in turn fosters the interest, commitment and closeness which are so important to harmony and cooperation. A sound communication system breeds involvement and decreases the likelihood of an employee stating, “I just do my job. That’s what I’m paid for.” When people feel valued, they tend to be more productive and will enjoy coming to work every day.
4. ESTABLISH A POSITIVE WORK CLIMATE
Give people the freedom to do their work without constant interference. Take positive action when an employee makes a mistake – be a coach, not a critic. Provide help and assistance in problem-solving as opposed to always giving the answer. Get them to specifically identify the problem along with the underlying causes. Ask them to provide suggested solutions.